FAQ

 

Data Recovery

My USB external hard drive crashed, how much does my backup go?

We can not only determine the cost of USB data, but also all hard disk data backups, only after testing. Dropped or cropped hard disks can cause a variety of errors, so testing is absolutely necessary to accurately calibrate the errors. Next, we determine the procedures and the fees for data backup.

What is data backup?

Data backup is a process in which data is saved from a faulty media that can not be accessed normally. At this point, we have access to the user data area with special techniques and tools to back up another backup device.

I want to fix my hard drive, is it possible?

We only make data backups, which is not the repair of the media, but the recovery of the data. Otherwise, we could not take any guarantee for a fixable hard drive.

The hard disk of your computer is defective, what should I do?

First and foremost, if you are a desktop computer, stop it immediately and power it off. If you are talking about a laptop, then disconnect the battery from your laptop and contact a specialist. In the event of physical injury or malfunction, if you let the system continue to operate, it is likely that more damage may occur to the existing one. Contact a specialist and ask how to handle the specific case.

How can I prevent data loss?

Here are some of the basic things you can do to avoid data loss:

Make multiple backups and store it in another location. The purpose of the copy is to protect the data. However, you must also ensure that your backup is protected from damage. This may be fire or other disaster. Use a high-quality reliable UPS (UPS) system that protects against overvoltage and network spikes (electric jamming or “noise”). In the event of a power failure, the UPS will ensure the continued operation of the computer, thus giving us the ability to save our current work or to close the programs or programs we have just worked on in an appropriate manner. UPS systems work with batteries, so sometimes it’s a good idea to make sure the batteries are working properly and are suitable for further use.

Avoid moving your computer when it is in operation. If an operating system is running, the hard drive’s drive / reader hovers over a few microns over the disks. In such cases, the operation of the read / write heads may become instable, and in a worse case, the surface of the discs may be touched, causing serious damage to the disc surface. This is true not only for desktop computers but also for laptops.

Avoid extreme temperatures. High temperatures can be harmful to everything, including hard drives. Keep your computer at a temperature that does not exceed room temperature. For server systems, provide a relatively cooler environment below 21 degrees Celsius and keep track of the temperature changes or control it under control. Avoid unplanned rising or falling temperatures.

Maintenance is paramount. Make routine maintenance, clean the hard drive to upgrade antivirus packs, provide additional protection. It is also important to perform fragmentation disinfection on a regular basis, which removes temporary and unused files. The ScanDisk utility can be useful to protect the hard drive health.

What can cause an error?

Due to data loss, various events and circumstances, including human errors, viruses, natural degradation and not mentioning environmental disasters such as fire and water damage.

Are there any cases that data recovery can not be made?

Yes, unfortunately, there are times when physical inability to save data because the hard drive’s internal components, including the magnetic disk, are damaged to the point that replacement of parts or even disassembly of the disks would not solve the problem of successful data salvage.